Front of House Intern

Gulfshore Playhouse, a not-for-profit, professional theatre company located in Naples, Florida, is seeking a dynamic, detail-oriented, and experienced individual to serve as Front of House Intern

Gulfshore Playhouse offers a diverse season of straight plays and small musicals ranging from venerated classics and Broadway hits to contemporary works and world premieres. The Playhouse is passionately committed to producing high-quality, professional theatre which exceeds the expectations of the cultured residents and visitors of Naples, FL, many of whom are regular theatre patrons in New York, Chicago, Boston, Philadelphia, and Washington, D.C.

Gulfshore Playhouse has performed for many years in an intimate 200-seat venue at the Norris Center, a municipal building run by the City of Naples. The Playhouse is in the final phases of a $66M capital campaign and has broken ground on the Baker Theatre and Education Center, a state-of-the-art facility, featuring a 350-seat mainstage with a Broadway-sized stage, a 125-seat flexible space, rehearsal studios, classrooms, and rental space. This is an extraordinarily exciting time for the Playhouse, which is experiencing unprecedented growth, and the Front of House Intern will have the opportunity to participate in it.

Status: Seasonal Intern – Front of House

Internship Dates: August 29, 2022 – May 28, 2023

Intern Responsibilities:

Assisting Patron Services Manager, Box Office Manager and Audience Services Coordinator with all administrative work, including but not limited to:

  • Assist in the organization and scheduling of ushers and other volunteers
  • Sell tickets working with the Spektrix ticketing system
  • Assist managing concession inventory
  • Answer ticketing phone calls at the Administrative Offices
  • Provide patron centered customer service
  • Assist with theater reset prior to first preview
  • Assist with assignments pertaining to opening night preparations 
  • Assist with mailings and phone call to patrons
  • Provide customer service to patrons visiting the administrative offices and at the Norris Center
  • Take minutes for Patron Service meetings
  • Serve as liaison to production, development and marketing departments as necessary

The Playhouse values hard work, kindness, generosity, passion, and grace-under-pressure.  The Front of House Intern will be expected to work extended hours when necessary to meet goals.   Weekend and evening hours are required including attendance at Opening Nights, weekly show performances, special events, and/or meetings that may happen outside normal hours.

Qualifications:

The ideal candidate would possess:

Excellent written and verbal communication skills.

The ability to work with a team. 

Skills with current software such as Microsoft Excel, Google Drive, Calendar, and Google Docs.

The capability to interface with team members, patrons, donors, and board members alike.

Proficiency with technology and ticketing software.

Familiarity with Theatre and/or Performing Arts, preferred.

Our Charter: https://gulfshoreplayhouse.org/charter/

Stipend and Accommodations: Weekly stipend of $250.00, shared apartment with private bedroom provided, travel allowance.

Gulfshore Playhouse is an equal opportunity employer committed to fostering a diverse staff; we strongly encourage people from underrepresented groups and diverse backgrounds to apply.

Please send cover letter, resume, and a list of references to jobs@gulfshoreplayhouse.org.



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